1. Acceptance of Terms

By creating an account, accessing, or using Connect IQ Network (the "Platform"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, you may not use our Platform.

1.1 Eligibility

• You must be at least 18 years old to use our Platform
• You must be a legal professional or business owner
• You must provide accurate, current, and complete information
• You must not be prohibited from using our services under applicable laws
• One account per person; multiple accounts are not permitted

1.2 Account Registration

To access our Platform, you must:

• Provide accurate professional information and contact details
• Maintain the security and confidentiality of your account credentials
• Immediately notify us of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

2. Platform Services

2.1 Core Services

Connect IQ Network provides:

• AI-Powered Matching: Intelligent algorithms to connect you with compatible professionals
• Introduction Facilitation: Structured introductions between matched members
• Community Access: Exclusive groups, events, and resources for members
• Free Monthly Referrals: Complimentary business referrals as part of our "give first" approach
• Communication Tools: Messaging and collaboration features

2.2 Service Availability

• Services are provided "as is" and "as available"
• We may modify, suspend, or discontinue services at any time
• Scheduled maintenance may temporarily interrupt service availability
• We aim for 99.9% uptime but do not guarantee uninterrupted service

3. User Obligations and Conduct

3.1 Professional Conduct

As a member of Connect IQ Network, you agree to:

• Maintain Professionalism: Conduct yourself professionally in all interactions
• Honor the "Give First" Philosophy: Prioritize helping others before seeking help
• Provide Value: Offer genuine expertise and meaningful contributions
• Respect Confidentiality: Maintain confidentiality of shared business information
• Follow Through: Honor commitments and introductions made through the Platform

3.2 Prohibited Activities

You may not:

• Spam or Solicit: Send unsolicited messages, promotions, or sales pitches
• Misrepresent Yourself: Provide false, misleading, or incomplete information
• Violate Privacy: Share personal information of other members without consent
• Compete Directly: Use the Platform to recruit members to competing platforms
• Automate Interactions: Use bots, scrapers, or automated tools
• Harass or Discriminate: Engage in harassment, discrimination, or inappropriate behavior
• Share Inappropriate Content: Post offensive, illegal, or irrelevant content
• Circumvent Features: Attempt to bypass AI matching or platform restrictions

3.3 Content Standards

All content you share must be:

• Professional and appropriate for a business networking environment
• Accurate and not misleading
• Original or properly attributed
• Compliant with applicable laws and regulations
• Free from confidential or proprietary information belonging to others

4. Networking and Introduction Rules

4.1 AI Matching System

• Algorithm Compliance: You agree to participate honestly in our AI matching system
• Profile Accuracy: Maintain accurate and up-to-date profile information
• Feedback Provision: Provide constructive feedback on matches and introductions
• System Integrity: Do not attempt to manipulate or game the matching algorithms

4.2 Introduction Protocol

• Mutual Consent: Introductions require consent from all parties
• Professional Purpose: Introductions must serve legitimate business purposes
• Follow-Up Obligation: Respond to introductions in a timely, professional manner
• Relationship Building: Focus on building meaningful, long-term professional relationships

4.3 Community Guidelines

• Collaborative Spirit: Approach all interactions with a collaborative mindset
• Quality over Quantity: Focus on meaningful connections rather than connection volume
• Reciprocity: Be willing to help others as you receive help
• Discretion: Respect the confidential nature of business discussions

5. Intellectual Property Rights

5.1 Platform Ownership

• Connect IQ Network owns all rights to the Platform, including software, algorithms, and design
• Our trademarks, logos, and brand elements are protected intellectual property
• You may not copy, modify, distribute, or create derivative works of our Platform
• Any suggestions or feedback you provide may be used by us without compensation

5.2 User Content

• Your Ownership: You retain ownership of content you create and share
• License to Us: You grant us a non-exclusive license to use your content for Platform operation
• Public Content: Content shared in public areas may be visible to other members
• Content Removal: We may remove content that violates these Terms

5.3 Third-Party Content

• Respect the intellectual property rights of other members
• Do not share copyrighted material without proper authorization
• Report any suspected intellectual property violations
• We will respond to valid DMCA takedown notices

6. Payment Terms and Refunds

6.1 Membership Fees

• Free Tier: Basic membership includes free monthly referrals
• Premium Features: Additional fees may apply for premium services
• Billing: Premium subscriptions are billed according to your chosen plan
• Auto-Renewal: Subscriptions automatically renew unless cancelled

6.2 Refund Policy

• 30-Day Trial: Premium memberships include a 30-day satisfaction guarantee
• Refund Requests: Submit refund requests within 30 days of billing
• Pro-Rated Refunds: Unused portions may be refunded at our discretion
• Processing Time: Approved refunds processed within 7-10 business days

7. Account Termination

7.1 Termination by You

• You may terminate your account at any time through account settings
• Termination is effective immediately upon confirmation
• Outstanding obligations survive account termination
• Some data may be retained as required by law or legitimate business purposes

7.2 Termination by Us

We may suspend or terminate your account if you:

• Violate these Terms of Service or our community guidelines
• Engage in fraudulent, abusive, or illegal activities
• Provide false or misleading information
• Remain inactive for an extended period (12+ months)
• Pose a security risk to the Platform or other members

7.3 Effects of Termination

• Loss of access to Platform features and member benefits
• Removal of profile and associated content
• Cancellation of pending introductions and matches
• No refund for unused portions of paid subscriptions (except as required by law)

8. Limitation of Liability

8.1 Service Limitations

• No Guarantees: We do not guarantee specific outcomes from using our Platform
• Member Interactions: We are not responsible for the conduct of other members
• Third-Party Services: We are not liable for third-party services or integrations
• AI Accuracy: AI matching is not guaranteed to be perfect or error-free

8.2 Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• The Platform is provided "AS IS" and "AS AVAILABLE"
• We disclaim all warranties, express or implied
• We do not warrant uninterrupted or error-free service
• We do not guarantee the accuracy of member-provided information

8.3 Limitation of Damages

IN NO EVENT SHALL CONNECT IQ NETWORK BE LIABLE FOR:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, data, use, goodwill, or other intangible losses
• Damages resulting from member interactions or business relationships
• Any amount exceeding the fees paid by you in the 12 months preceding the claim

9. Contact Information

By using Connect IQ Network, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.