1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us remember your preferences, understand how you use our platform, and provide you with a personalized experience.

1.1 Types of Cookies

• Session Cookies: Temporary cookies that expire when you close your browser
• Persistent Cookies: Cookies that remain on your device until they expire or you delete them
• First-Party Cookies: Cookies set by Connect IQ Network directly
• Third-Party Cookies: Cookies set by other companies through our website

1.2 Similar Technologies

We also use other tracking technologies including:

• Web Beacons: Small graphic images that help us analyze website usage
• Local Storage: Browser storage for saving user preferences
• Pixels: Tiny images used for tracking and analytics
• SDKs: Software development kits for mobile app functionality

2. Cookies We Use

2.1 Essential Cookies

These cookies are necessary for our platform to function properly and cannot be disabled.

Cookie Name	Purpose	Duration
ciq_session	Maintains your login session	Session
ciq_csrf	Security protection against CSRF attacks	Session
ciq_auth	Authentication token for secure access	30 days
ciq_consent	Remembers your cookie consent preferences	365 days

2.2 Functional Cookies

These cookies enhance your experience by remembering your preferences and settings.

Cookie Name	Purpose	Duration
ciq_preferences	Stores your platform preferences and settings	365 days
ciq_language	Remembers your language selection	365 days
ciq_theme	Saves your theme preferences	365 days
ciq_notifications	Manages notification preferences	365 days

2.3 Analytics Cookies

These cookies help us understand how our platform is used so we can improve it.

Cookie/Service	Purpose	Duration
Google Analytics (_ga, _gid)	Website usage analytics and performance metrics	2 years / 24 hours
Hotjar (_hjSessionUser, _hjSession)	User behavior analytics and heatmaps	365 days / 30 minutes
ciq_analytics	Internal platform usage tracking	90 days
Mixpanel (mp_*)	Event tracking and user journey analysis	365 days

2.4 Marketing Cookies

These cookies are used to show you relevant content and measure advertising effectiveness.

Cookie/Service	Purpose	Duration
Facebook Pixel (_fbp, _fbc)	Social media advertising and remarketing	90 days
LinkedIn Ads (li_*)	Professional network advertising	180 days
Google Ads (_gcl_*)	Search and display advertising	90 days
ciq_marketing	Internal marketing campaign tracking	30 days

3. How We Use Cookies

3.1 Platform Functionality

• Authentication: Keep you logged in and secure your account
• Personalization: Remember your preferences and customizations
• AI Matching: Improve our algorithm recommendations based on your interactions
• Form Data: Save partially completed forms and applications

3.2 User Experience

• Navigation: Remember your location within the platform
• Content Delivery: Show relevant content based on your interests
• Performance: Optimize loading times and platform responsiveness
• Error Prevention: Prevent duplicate submissions and errors

3.3 Analytics and Improvement

• Usage Patterns: Understand how members use our platform
• Feature Effectiveness: Measure the success of new features
• Performance Monitoring: Identify and fix technical issues
• Member Satisfaction: Track satisfaction and engagement metrics

3.4 Marketing and Communication

• Targeted Content: Show relevant resources and opportunities
• Campaign Effectiveness: Measure marketing campaign performance
• Referral Tracking: Track successful member referrals
• Communication Preferences: Deliver personalized communications

4. Cookie Consent and Control

4.1 Cookie Consent Banner

When you first visit our platform, you'll see a cookie consent banner that allows you to:

• Accept all cookies for the full platform experience
• Reject non-essential cookies (functionality may be limited)
• Customize your cookie preferences by category
• Learn more about our cookie practices

4.2 Cookie Preference Center

5. Contact Information

This Cookie Policy helps ensure transparency about our data practices and your privacy rights regarding cookies and tracking technologies.